APPENDIX A Please tear off this page and keep it as your record of our agreement and as your contact information for future reference. Standard Ethics Protocol Research Project: This research is being conducted by Jim Lyttle, a doctoral candidate in the department of Organizational Behavior at the Schulich School of Business. This work will form part of his dissertation, under the supervision of Professor Ronald J. Burke. Jim is interested in discovering which type of business ethics training is the most effective for which type of people. Your participation: You will be asked to sign this form, to try your hand at solving some mini-cases, to listen to Lockheed Martin's assessment of the answers, and to answer some questions about the experience and a little bit about yourself. In particular, you will be asked about your sense of humor, which has been shown to be a good indicator of the type of person who benefits from this type of training. Afterwards, details of the research and preliminary results will be discussed. Confidentiality: No identifying information will be kept with this packet. The following page, which has your name on it, will be removed from the packet and stored separately. Only aggregate results will be reported, and detailed records will only be available to other researchers, who may want to replicate this work. Benefits & Harms: This activity has been designed to deliver the full benefit of the training to each participant. There are four versions of the activity, which are cosmetically different, but which have exactly the same cases and multiple-choice answer sets. No harm is likely to occur, except that you may feel uneasy about answering some of these questions without having much time for reflection. Your rights: Your participation in this research is entirely voluntary. You may decline to participate, or you may decide to discontinue your participation at any time. You may refuse to answer any question at any time. If you have concerns, or second thoughts about your participation in this research, you are invited to contact York University's Office of Research Administration at Room S414 (Ross Building) or (416) 736-5055, or to contact the primary researcher at the address below. Jim Lyttle Please sign and date this copy of the form, and leave it attached to the rest of the packet. It will be
removed later, and stored separately, so your answers can never be identified. I have read the above, and
understand that I can refuse to answer any question at any time. I have received a copy of this notice with
information on how to contact York University's Office of Research Administration, and the primary researcher,
in case I have questions.
1. If you worked for Lockheed Martin, and had to make a decision on an ethical issue, who would you likely contact for advice? Please circle a number for each choice.
2. Given what you know about the Lockheed Martin company, which of these words do you think apply to it? Please circle a number for each choice.
In this learning activity, you will be analyzing ethics case studies. Here are two cases 3. One of your company's suppliers is having problems supplying your company. When you inform the supplier's management, they offer to employ you as a consultant over the next few weekends to help them correct the problem giving you a chance to earn some needed money. What should you do? a) Accept the supplier's offer because, after all, you're doing the work on your own time and you will be helping your company obtain a better product. 4. A gyroscope is a sensitive and delicate instrument that helps space vehicles navigate. As an hourly worker, you observe the stockroom manager drop a very expensive one on the stockroom floor, pick it up and replace it on the shelf along with the other (good) gyroscopes. He then walks away. What do you do? a) Do nothing, because it's none of your business. In this section, I am interested in learning about your appreciation of humor. For each 5. Do you easily recognize a hint, like a twinkle in the eye, or a slight change in emphasis, as a mark of humorous intent? a) very easily 6. Would it be easy for you to find something comical, witty, or humorous in most situations if you really tried? a) very easy 7. Would you say that you have much cause for amusement during an ordinary day? a) very much 8. Persons who are always out to be funny are really irresponsible types, not to be relied upon. a) strongly disagree 9. Humorists irritate me because they so blatantly revel in getting others to laugh. a) strongly disagree 10. It is my impression that those who try to be funny, really do it to hide their lack of self-confidence. a) strongly disagree In this section, I am interested in learning about your production of humor. For each 11. How often do you try to be funny by clowning around or 'acting funny' in some way? a) rarely 12. How often do you try to be funny by telling jokes or stories that you remember? a) rarely 13. How often do you use puns in an attempt to create your own humor? a) rarely 14. How often do you come up with witty remarks other than puns to create your own humor? a) rarely 15. I am usually the one who puns and tells jokes or funny anecdotes in a social situation. a) strongly disagree 16. I am usually the one who clowns around (acting sully or funny) in a social situation. a) strongly disagree In this section, I am interested in learning about your utilization of humor. 17. I often lose my sense of humor when I'm having problems at work. a) strongly disagree 18. I have often found that my problems at work have been greatly reduced when I tried to find something funny in them. a) strongly disagree 19. I usually look for something comical to say when I am in tense situations at work. a) strongly disagree 20. I have often felt that if I am in a situation at work where I have to either cry or laugh, it's better to laugh. a) strongly disagree 21. I can usually find something to laugh or joke about at work even in trying situations. a) strongly disagree 22. It has been my experience that humor is often a very effective way of coping with work-related problems. a) strongly disagree 23. Please circle a number for each of the following choices. If you have not seen Dilbert cartoons, please circle 1 for choice a), and then go on to the next section.
Listed below are a number of brief statements about personal attitudes and traits. Please 24. It is sometimes hard for me to go on with my work if I am not encouraged. a) True 25. I sometimes feel resentful when I don't get my way. a) True 26. On a few occasions I have given up doing something because I thought too little of my ability. a) True 27. There have been times when I felt like rebelling against people in authority even though I knew they were right. a) True 28. No matter who I'm talking to, I'm always a good listener. a) True 29. There have been occasions when I took advantage of someone. a) True 30. I'm always willing to admit it when I make a mistake. a) True 31. I sometimes try to get even rather than forgive and forget. a) True 32. I am always courteous, even to people who are disagreeable. a) True 33. I have never been irked when people expressed ideas very different from my own. a) True 34. There have been times when I was quite jealous of the good fortune of others. a) True 35. I am sometimes irritated by people who ask favors of me. a) True 36. I have never deliberately said something that hurt someone's feelings. a) True APPENDIX C
You work in a purchasing department and have been asked to select a vendor for an upcoming
purchase. One of the competing companies is owned by your manager's spouse. Your manager told
you that she wants you to make the decision all on your own, and to take care not to give any
extra consideration to her husband's bid. In your judgment, the husband's bid has the best value.
How are you going to handle this?
a) Select the husband's bid and make the purchase.
Employees in the department have noticed that your supervisor spends a good portion of his day
doing homework for a company-sponsored college course. He also spends a significant amount of time
making phone calls that they suspect are personal, and may be made at company expense. What should
you do?
a) Tell the employees to just do their work and mind their own business.
A co-worker at a defense plant signed up for a training course. You know he did not attend the
course, nor was he at work. How do you handle the situation?
a) It's none of your business, so stay out of it.
Company rules prohibit the exchange of gifts over $50. A marketing manager at your company
has tickets to a charitable fund-raising event, which consists of a cocktail reception and a local
high school glee club performance. The actual value of the food, drinks and entertainment is
probably under $20, but the face value of the ticket is $200. Is it permissible to give tickets
to this event to a prospective customer?
a) No because the face value of the tickets exceeds $50.
When a particular male supervisor talks to any female employee, he always addresses her as Sweetie.
You have overheard him use this term several times. As the supervisor's manager, what should you do?
a) Nothing, since no one has complained.
You are aware that a fellow employee uses drugs on the job. A friend encourages you to confront the
person instead of informing the supervisor. What do you do?
a) You speak to the alleged user and encourage him to get help. APPENDIX D
You work in a purchasing department and have been asked to select a vendor for an upcoming
purchase. One of the competing companies is owned by your manager's spouse. Your manager told
you that she wants you to make the decision all on your own, and to take care not to give any
extra consideration to her husband's bid. In your judgment, the husband's bid has the best value.
How are you going to handle this?
a) Select the husband's bid and make the purchase.
Employees in the department have noticed that your supervisor spends a good portion of his day
doing homework for a company-sponsored college course. He also spends a significant amount of time
making phone calls that they suspect are personal, and may be made at company expense. What should
you do?
a) Tell the employees to just do their work and mind their own business.
A co-worker at a defense plant signed up for a training course. You know he did not attend the
course, nor was he at work. How do you handle the situation?
a) It's none of your business, so stay out of it.
Company rules prohibit the exchange of gifts over $50. A marketing manager at your company
has tickets to a charitable fund-raising event, which consists of a cocktail reception and a local
high school glee club performance. The actual value of the food, drinks and entertainment is
probably under $20, but the face value of the ticket is $200. Is it permissible to give tickets
to this event to a prospective customer?
a) No because the face value of the tickets exceeds $50.
When a particular male supervisor talks to any female employee, he always addresses her as Sweetie.
You have overheard him use this term several times. As the supervisor's manager, what should you do?
a) Nothing, since no one has complained.
You are aware that a fellow employee uses drugs on the job. A friend encourages you to confront the
person instead of informing the supervisor. What do you do?
a) You speak to the alleged user and encourage him to get help. APPENDIX E
You work in a purchasing department and have been asked to select a vendor for an upcoming
purchase. One of the competing companies is owned by your manager's spouse. Your manager told
you that she wants you to make the decision all on your own, and to take care not to give any
extra consideration to her husband's bid. In your judgment, the husband's bid has the best value.
How are you going to handle this?
a) Select the husband's bid and make the purchase.
Employees in the department have noticed that your supervisor spends a good portion of his day
doing homework for a company-sponsored college course. He also spends a significant amount of time
making phone calls that they suspect are personal, and may be made at company expense. What should
you do?
a) Tell the employees to just do their work and mind their own business.
A co-worker at a defense plant signed up for a training course. You know he did not attend the
course, nor was he at work. How do you handle the situation?
a) It's none of your business, so stay out of it.
Company rules prohibit the exchange of gifts over $50. A marketing manager at your company
has tickets to a charitable fund-raising event, which consists of a cocktail reception and a local
high school glee club performance. The actual value of the food, drinks and entertainment is
probably under $20, but the face value of the ticket is $200. Is it permissible to give tickets
to this event to a prospective customer?
a) No because the face value of the tickets exceeds $50.
When a particular male supervisor talks to any female employee, he always addresses her as Sweetie.
You have overheard him use this term several times. As the supervisor's manager, what should you do?
a) Nothing, since no one has complained.
You are aware that a fellow employee uses drugs on the job. A friend encourages you to confront the
person instead of informing the supervisor. What do you do?
a) You speak to the alleged user and encourage him to get help. APPENDIX F
You work in a purchasing department and have been asked to select a vendor for an upcoming
purchase. One of the competing companies is owned by your manager's spouse. Your manager told
you that she wants you to make the decision all on your own, and to take care not to give any
extra consideration to her husband's bid. In your judgment, the husband's bid has the best value.
How are you going to handle this?
a) Select the husband's bid and make the purchase.
Employees in the department have noticed that your supervisor spends a good portion of his day
doing homework for a company-sponsored college course. He also spends a significant amount of time
making phone calls that they suspect are personal, and may be made at company expense. What should
you do?
a) Tell the employees to just do their work and mind their own business.
A co-worker at a defense plant signed up for a training course. You know he did not attend the
course, nor was he at work. How do you handle the situation?
a) It's none of your business, so stay out of it.
Company rules prohibit the exchange of gifts over $50. A marketing manager at your company has tickets to a charitable fund-raising event, which consists of a cocktail reception and a local high school glee club performance. The actual value of the food, drinks and entertainment is probably under $20, but the face value of the ticket is $200. Is it permissible to give tickets to this event to a prospective customer?
a) No because the face value of the tickets exceeds $50.
When a particular male supervisor talks to any female employee, he always addresses her as Sweetie. You have overheard him use this term several times. As the supervisor's manager, what should you do?
a) Nothing, since no one has complained.
You are aware that a fellow employee uses drugs on the job. A friend encourages you to confront the
person instead of informing the supervisor. What do you do?
a) You speak to the alleged user and encourage him to get help. In this section, you are asked about your reactions and a little bit about yourself. 37. In your opinion, which elements of this learning activity were entertaining? Please circle a number for each of the following choices.
38. If you worked for Lockheed Martin, and had to make a decision on an ethical issue, who would you likely contact for advice? Please circle a number for each choice.
39. Given what you now know about the Lockheed Martin company, which of these words do you think apply to it? Please circle a number for each choice.
40. How many years have you worked a) full-time? _______ 41. Are you presently employed? a) full-time? _______ 42. How long have you lived in North America? _______ 43. What is your current age? _______ 44. Are you: a) male? In this learning activity, you have been analyzing ethics case studies. Here are two cases 45. A co-worker is injured on the job. You are a witness, and what you saw reflects poorly on the company. What do you do? a) Don't get involved. 46. A close relative of yours plans to apply for a vacancy in the department which you head. That position does not report directly to you. Hearing of it, what do you say to him/her? a) Glad to have you. Our organization always needs good people. Just for fun, let's see if you can now remember the answers that were provided 47. You work in a purchasing department and have been asked to select a vendor for an upcoming purchase. One of the competing companies is owned by your manager's spouse. Your manager told you that she wants you to make the decision all on your own, and to take care not to give any extra consideration to her husband's bid. In your judgment, the husband's bid has the best value. How are you going to handle this? a) Select the husband's bid and make the purchase. 48. Employees in the department have noticed that your supervisor spends a good portion of his day doing homework for a company-sponsored college course. He also spends a significant amount of time making phone calls that they suspect are personal, and may be made at company expense. What should you do? a) Tell the employees to just do their work and mind their own business. 49. A co-worker at a defense plant signed up for a training course. You know he did not attend the course, nor was he at work. How do you handle the situation? a) It's none of your business, so stay out of it. 50. Company rules prohibit the exchange of gifts over $50. A marketing manager at your company has tickets to a charitable fund-raising event, which consists of a cocktail reception and a local high school glee club performance. The actual value of the food, drinks and entertainment is probably under $20, but the face value of the ticket is $250. Is it permissible to give tickets to this event to a prospective customer? a) No because the face value of the tickets exceeds $50. 51. When a particular male supervisor talks to any female employee, he always addresses her as Sweetie. You have overheard him use this term several times. As the supervisor's manager, what should you do? a) Nothing, since no one has complained. 52. You are aware that a fellow employee uses drugs on the job. A friend encourages you to confront the person instead of informing the supervisor. What do you do? a) You speak to the alleged user and encourage him to get help. 53. What character do you think was depicted in the top right corner of the six case sheets?
Thank you for your participation! |
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© 2001, James Bruce Lyttle |